Shipping & Returns

100% MONEY-BACK GUARANTEE

We stand behind the quality of BRYT Mushroom Coffee, and we want you to feel confident in your purchase. If, for any reason, you are not satisfied with your first order, you may request a refund within 45 days of receiving it.

To initiate a return or refund, please contact us at support@commercecore.com before sending back any items. This ensures we can process your request efficiently and provide you with the correct return instructions.

Important:

  • Refunds apply only to first-time purchases of subscription orders.

  • Returns must include all original items in their unopened and unused condition.

  • Customers are responsible for return shipping costs.

  • If you do not provide return tracking information, and the package does not reach us, we cannot issue a refund.

  • Refunds are not available for any products returned more than 45 days after purchase.

RETURNS OF UNOPENED ITEMS

If you wish to return an unopened and unused product, you may do so within 30 days of delivery. The product must be in its original packaging.

  • Customers are responsible for return shipping fees.

  • We strongly recommend using a trackable shipping method to ensure your return reaches us.

  • Once we receive and inspect the returned product, we will process a refund for the purchase price (excluding any shipping costs).

We reserve the right to deny refunds for any returns that do not meet these criteria.

UNDELIVERED OR RETURNED TO SENDER

If an order is returned to us due to an incorrect or incomplete address, BRYT is not responsible for reshipping the order.

Customers may choose to:

  1. Request a refund for the product (minus any shipping costs), provided the item is returned in its original condition.

  2. Pay an additional shipping fee to have the order resent.

Orders that are marked as undeliverable will not be eligible for a refund after 30 days from the original delivery attempt.

DAMAGED PACKAGES

If you receive a damaged product, please email support@commercecore.com with clear photos of the damaged product and packaging within 30 days of delivery. We will assess the situation and, if verified, arrange a replacement.

Replacements will not be issued without sufficient proof of damage.

REFUSED PACKAGES

If you refuse to accept a package upon delivery, it may be returned to us by the shipping carrier. Please note:

  • A return shipping fee will be deducted from your refund.

  • The exact fee amount is determined by the carrier and will be applied accordingly.

  • If a refused package is lost during its return to us, we cannot issue a refund for the order.

For this reason, we strongly recommend accepting the package and reaching out to us for assistance with a return instead of refusing delivery.

ORDERING POLICY

MODIFYING ORDERS

If you need to modify an order after placing it, please contact us at support@commercecore.com immediately.

  • If the order has not yet been processed, we may be able to modify or cancel it.

  • If a packing slip has already been generated, the order cannot be altered.

DUPLICATE ORDERS

Customers are responsible for ensuring they do not accidentally place duplicate orders. If a duplicate order is placed, all standard return policies apply.

SUBSCRIPTION CANCELLATION POLICY

Our subscription cancellation policy is designed to ensure you have enough time to experience the benefits.

  • Subscriptions can only be canceled after 20 days from the initial purchase date.

  • To cancel, customers must log in to their BRYT account and follow the cancellation process.

  • Once canceled, no further charges will be applied, and no additional shipments will be sent.

By subscribing to BRYT, you agree to adhere to this cancellation policy.

SAME-DAY CANCELLATIONS

If you request to cancel your subscription on the same day you purchase your Starter Kit, we reserve the right to cancel both your subscription and the associated order.

FREE MONTHLY GIFTS

If your order qualifies for a free gift and it is missing from your shipment, please reach out to us. We will include the missing item in your next subscription order, but we do not ship free gifts separately.